Stella Dress

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.

During periods of high order uhvolume, processing times may be extended. If there is a significant delay in shipping your order, we will contact you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days (if available)
• Overnight Shipping: 1 business day (if available)

Delivery delays may occasionally occur due to carrier issues, weather conditions, or other unforeseen circumstances.

Shipment Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24–48 hours to update.

Shipping Locations

We currently ship within the United States. International shipping may be available in select locations.

Lost, Stolen, or Damaged Packages

We are not responsible for packages lost, stolen, or damaged after they have been marked as delivered by the shipping carrier. If your package arrives damaged, please contact the carrier directly and retain all packaging materials.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrectly entered addresses. Additional shipping fees may apply for returned packages requiring reshipment.

Contact Us

If you have any questions about your order or this Shipping Policy, please contact us at:

Email: [Your Email Address]
Business Name: [Your Store Name]

Returns & Refunds Policy

Returns

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 14 days of receiving your item.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

Non-Returnable Items

The following items cannot be returned or refunded:

• Digital products and downloadable files
• Gift cards
• Clearance or final sale items
• Personalized or custom-made products

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your financial institution.

Original shipping charges are non-refundable unless the return is due to our error.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will work with you to provide a replacement or refund as appropriate.

Exchanges

We only replace items if they are defective, damaged, or if the wrong item was sent. Please contact us to arrange an exchange.

Order Cancellations

Orders may be canceled within 24 hours of purchase. Once an order has been processed or shipped, it cannot be canceled.

Contact Us

For questions regarding returns, refunds, or exchanges, please contact:

Business Name: Blush Haven Co.

Email: [Your Email Address]

Thank you for shopping with us!